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Privacy & Cookie

Introduction

EURODET PROFESSIONAL SRL (hereinafter referred to as Chefook) informs you that the data you freely provide will be processed and saved in accordance with the terms of current legislation concerning the protection of personal data and the protection of your privacy.

This document includes all the information in relation to the processing of personal data of those who surf the website www.chefook.com.

www.chefook.com may also contain hyperlinks called "links" (i.e. technical tools that allow links to a web page by reproducing the latter on the user's computer screen), to other sites owned by third parties other than Chefook. The sites that can be reached through links on www.chefook.com are developed and managed by subjects over which Chefook has no ownership or control and it is in no way responsible for the content, quality, accuracy and services offered.

The visit and use of sites outside www.chefook.com that you consult through links is left solely to your discretion and responsibility. This information is only valid for www.chefook.com and for the services offered therein.

Legal basis for the processing (art. 6 GDPR)

The legal conditions on which we base the processing of the data you provide us with, are those set out in Art. 6 of the GDPR and in particular:

  • Your agreement (art. 6 GDPR, letter a);
  • because we need your data to be able to perform the services you request from us (art. 6 GDPR, letter b).

Therefore, for the use and consultation of our website, visitors and users must explicitly approve this policy, consenting to the processing of data in the manner and for the purposes described in this document.

We remind you that your consent is optional, and you can deny it and revoke it at any time without affecting the navigability of our site by sending an email to: info@chefook.com

Keep in mind, however, that your refusal may result in the inability to receive some of our services and the navigation of the site may not meet your needs and be different from how you would like it.

Data owner

The holder of the treatment of your data is:

EURODET PROFESSIONAL SRL address: Viale dell'industria, 23 - 35023 - BAGNOLI DI SOPRA (PD), tel. +39 049 5342967, e-mail: info@chefook.com

You can contact Chefook at any time to exercise your rights as specified in this document.

Data manager

The controller of your data is:

EURODET PROFESSIONAL SRL headquarter based in Viale dell'industria, 23 - 35023 - BAGNOLI DI SOPRA (PD), tel. +39 049 5342967, e-mail: info@chefook.com

You can contact Chefook at any time to exercise your rights as specified in this document.

Outside data processors

Chefook has appointed few data controllers used to offer you a better service as listed below:

For profiling:

For retargeting:

Which data do we collect?

Data that you voluntarily provide:

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, and any other personal data included in the request.

The optional, explicit and voluntary registration through the forms on www.chefook.com involves the subsequent acquisition of all the data in the fields you have filled in and the treatment in accordance with what is stated in this document.

By forwarding e-mails to the other e-mail addresses indicated on this site, you consent to the processing of data sent for the purposes and in the manner contained in this document.

Data that we acquire while browsing:

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit and necessary in the use of Internet communication protocols. This information is not collected to be associated with identified parties but, by their very nature, could allow users to be identified through processing and association with data held by third parties.

This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters relating to the operating system and computer environment.

These data are used only to obtain statistical information on the use of the site and to check its proper functioning. They could also be used to establish responsibility in the event of hypothetical computer crimes against the site: except for this possibility, the data, as described here, persist for a time not exceeding that necessary for the purposes for which they are collected and subsequently processed.

For which purposes?

Your data are processed for the following purposes:

1) Order and invoicing data: these data are necessary for the execution of the contractual relationships established (direct sale and delivery of its products and paper catalogues, order fulfilment, accounting and tax obligations), for the execution and finalization of the sales contract or for the fulfilment of specific requests made by you always in relation to the order placed at our site.

We need your data to process your specific requests (sending the catalogue, subscribing to the newsletter, subscribing to the web community, issuing loyalty cards) and, in the case of requests to purchase products, to follow up the execution of the contract and for accounting and tax obligations. Any refusal to provide data, in whole or in part, may result in the inability to respond to your requests.

2) Data for sending commercial and promotional communications by Chefook: these data will be processed with your explicit consent for sending catalogues and advertising communications and commercial information (including telemarketing) relating to the services and / or products of Chefook at the addresses provided by you;

3) Data for sending commercial and promotional communications by other services/companies: as specified in the section "Who can process your data?" and "External services" for sending commercial and promotional communications relating to products and / or services that may interest you based on your experience with our company.

For points 2) and 3) we need your consent.

Who can process your data?

Your personal data are processed by Chefook staff, specifically appointed as the subject in charge of processing, who are given appropriate instructions regarding measures, solutions, modus operandi, all aimed at the concrete protection of your personal data.

In order to keep you informed about new offers and promotions, Chefook works with many companies, organizations and suppliers who support us in various activities including, for example, for management services and maintenance of corporate information technology infrastructure, for order management and shipping of requested products, etc., to ensure a better service, an offer increasingly wide and close to your needs and, if necessary, to offer the appropriate assistance through our channels.

The third parties who collaborate with us have been designated "Data Managers" pursuant to art. 29 of Legislative Decree 196/2003 and art. 28 of the European Regulation and have been assigned specific tasks and instructions for the respect of your rights in the performance of their duties

Chefook and the appointed data managers carry out periodic checks to verify compliance with the rules and as agreed. For the processing mentioned in the previous point, your data may be communicated or otherwise transferred - even abroad, within and outside the European Union, in accordance with the rights and guarantees provided by law - to companies with which Chefook collaborates with the sales network Chefook (eg. agents / call centres, dealers, distributors, etc..), to our suppliers ( eg. providers of computer and telematics services, including the cloud). In the case of transfers outside the European Union, the same will be limited to countries for which there is a decision of adequacy of the EU Commission, such as Switzerland (decision of 26 July 2000) and the United States (decision no. 2016/1250). In other cases (e.g. Albania), the transfer is subject to adequate guarantees according to EU Regulation no. 679/2016, articles 46, 47 and 49, paragraph 2, such as "standard clauses" adopted or approved by the EU Commission, codes of conduct and certification mechanisms. You will find the list, with contact details, of all data controllers in the "Controllers" section of this document. At any time, you can ask for information in this regard, including a copy of the data or an indication of the place where they were made available, by contacting Chefook. We also remind you that in some cases the judicial authorities may request the data that you have communicated to us: in this case the communication from us is mandatory.

External services at www.Chefook.com

In order to offer you a better experience, Chefook also uses companies and external services. All external service providers are appointed as data processors.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are stored on your computer, to help the website analyze how users use the site. The information stored by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies at any time by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of www.chefook.com

By using this website, you consent the processing of your data by Google in the manner and for the purposes set out above.

How are your data processed? (mode and duration)

Your data will be processed on paper and computer, through systems that implement security measures to protect your privacy. Specific security measures are also observed to prevent the loss of data, illicit or incorrect use and unauthorized access. The data you have given us will not be subject to any further processing other than those stated in this document without prior, where necessary, request for your consent.

Chefook is committed to respecting and protecting your privacy by processing the personal data you provide in accordance with the provisions of the law to ensure the security, accuracy, updating and relevance of data with respect to the purposes stated. The personal data collected through this site are processed by automated tools and for the time strictly necessary to achieve the purposes for which they were collected.

Specific and appropriate security measures are observed to prevent loss of data, illicit or incorrect use and unauthorized access. The personal data in the requests (e.g. further information) are used only to execute the request from time to time forwarded and are communicated to third parties only where this is strictly necessary and functional to that purpose, in accordance with current legislation.

Duration of data processing

Pursuant to Article 1, 1 lett. e) of the Privacy Code and Article 5 lette.e) of Regulation 2016/679, the personal data being processed shall be kept in a form which permits identification of the data subject for a period of time not exceeding that necessary for the purposes for which the data were collected or subsequently processed and in any case for a period not exceeding 10 years.

Your rights

Articles 15 et seq. of the GDPR, for the treatments provided by Chefook recognize the following rights:

  • Right of access, which consists of the possibility to request verification of the use of data and a copy thereof.
  • Right of rectification, which authorizes interested parties to request the correction of inaccurate personal data;
  • Right of cancellation in case the data must no longer be processed for the original reason for which they were collected;
  • Right to object to processing and obligation to erase as a result of a legal obligation or an unlawful processing;
  • Right of limitation of treatment;
  • Right to data transfer which gives you the right to obtain your data in a structured format and commonly used and readable for transmission to another owner of the treatment without hindrance of the previous;
  • Right of objection to the processing of data, profiling and direct marketing.

You can exercise these rights at any time by contacting the data owner, sending an email to info@chefook.com.

You always have the right to obtain from Chefook the confirmation or not of your personal data processing, even if not yet recorded, and their communication in intelligible form.

You can exercise these rights at any time by contacting the data owner, sending an email to info@chefook.com.

You always have the right to obtain from Chefook the confirmation or not of your personal data processing, even if not yet recorded, and their communication in intelligible form.

However, you'll always have the right to object, in whole or in part, for legitimate reasons, to the processing of your personal data, even if pertinent to the purpose of collection and, at any time and for any reason, to the processing of personal data for the purpose of sending advertising materials or direct marketing or commercial communication.

You can freely and at any time exercise your rights, with a request to Chefook using one of the following addresses:

  • email address info@chefook.com,
  • postal address: Viale dell'industria, 23 - 35023 - BAGNOLI DI SOPRA (PD)
  • to the numbers you find on the home page of our website.

Cookies

What’s a cookie?

A "cookie" is a small text file created by some websites to store information on your computer when you access the site. Cookies are sent by a web server to the user's browser and stored on the user's computer; they are then sent back to the website at the time of subsequent visits. www.chefook.com uses so-called "session cookies", which reside exclusively in the memory of the user's computer and are not stored permanently. This means that they are deleted once the browser is closed. The use is strictly limited to the transmission of session identifiers, consisting of random numbers generated by the server, necessary to allow safe, efficient and pleasant exploration of the site.

Permanents cookies

Chefook, through this website, uses "permanent cookies", which reside within a file stored on the hard drive of the user's computer for a certain period of time, even after leaving the website. These cookies are used in order to allow a customization of the user's web browsing by targeting the user's interests and improving the navigation of the site, for example to store options and preferences selected by the user and saved in your "cart" or in your "wish list". This type of technology allows you to anonymously collect and record information about the pages of this site you visit, the products you purchase or wish to purchase. The data collected in this way does not identify the visitor and is not in any way combined with other information (e.g. personal data provided by the user in the registration or purchase). These data are used exclusively to track and examine the use of this site by users, compile statistics based on information collected anonymously and through the use of aggregate data, carry out "retargeting" (redirecting the visitor to this website through the presentation of personalized banners while browsing other sites).

Remember that you can also manage your cookie preferences through your browser. If you do not know the type and version of browser you are using, click on "Help" in the browser window at the top of the page, from which you can access all the necessary information. If you know your browser, click on what you are using to access the cookie management page.

For more information, visit www.youronlinechoices.eu

At any time you have the option of setting your browser to accept all cookies, only some, or to reject them completely, disabling their use by the sites. You can normally set your browser preferences to alert you each time a cookie is stored in your computer's memory. We reiterate that Chefook websites, due to the technology on which they are based, in the presence of non-acceptance of cookies, may not function properly. Finally, remember that at the end of each browsing session, you can in any case erase from the hard disk, both the cache memory of navigation, and the cookies collected.

Permanent cookies and services provided by third parties

Chefook in the management of its sites and web services relies on the support of third-party companies. Through its sites, makes use of web analysis services provided by third parties. These services make use of permanent cookies, which are stored on the user's computer to allow the website to analyse how users use the site. Chefook does not have access to these cookies or control over them. The information generated by the cookie on the use of the website is used directly by the third companies which Chefook relies on, and which are qualified by the same as independent data controllers pursuant to art. 24 of the GDPR, or designated as data controllers pursuant to and for the purposes of art. 28 of the GDPR, in order to ensure compliance with current legislation on confidentiality and processing of personal data.


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